09. April 2020 - 9:00 till 16:30
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STEP SEMINAR - Communication (Birmingham) | Crowne Plaza Hotel | Thursday, 09. April 2020

This one day seminar is open ONLY to those employees undertaking either the Level 3 or Level 5 Apprenticeship programme in Leadership and Management.
The Communication seminar is highly interactive and will utitlise a variety of ***** learning techniques to ensure maximum comprehension and retention of the presented information.
Apprentices attending this seminar will benefit immensely by gaining knowledge of key communication and interpersonal skills initiatives and theories that directly relate to the ‘Communication and building relationships’ element of their apprenticeship.
Modules covered include:


Communication models


Interpersonal skills


Challenging topics


Dealing with confrontation


The Communication seminar is a highly interactive and informative day with the opportunity to interact with fellow apprentices.
Please bring you laptop with you.
This event is free to attend. Refreshments and lunch is provided. Travel and HOTAC to be covered by the individuals own cost centre. If you have any queries please contact Herjinder.Kaur@swissport.com before booking your place.
Note:  
If this seminar does not meet its minimum numbers it may be subject to cancellation. If you need to book non-refundable hotel or travel to attend this event, please check with  Herjinder.Kaur@swissport.com  before booking. 
How to book: Swissport Employees 
Prior to booking, approval must be sought from local management for the time off to attend this course,  Once agreed, the space must be booked using a @swissport.com email address. Select the ‘Swissport Employee’ free ticket option. 
How to book: External Customers 

This course is not available to the public. Where non-employees select the 'free' booking link; your booking will not be valid.