16. October 2019 - 9:30 till 16:00
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Practice Management for General Practice & Primary Care - Cork City | The Metropole Hotel Cork | Wednesday, 16. October 2019

General Practice forms the bedrock of the Healthcare system and provides an incredible service but it's not without its challenges.  Many GPs have to wear multiple hats as they try to treat patients, juggle finances, manage staff as well as dealing with the ever increasing administrative burden associated with patient care as well as increased demands on the service. 
This is without adding the need for a working knowledge of HR, GDPR and general compliance.
This one day practical and interactive workshop offers participants a review of the most important aspects of running a practice. The course will cover topics such as Practice Management Systems, Practice Meetings, Staff management, Staff appraisals, dealing with Conflict, Coaching Conversations.  This training workshop is practical and interactive and will deal with many common issues experienced in general practice on a daily basis. 
You will feel more confident and capable in your role as well as learning from other participants who work in a similar role.  At the end of the workshop, you will receive a certificate of completion and a folder which will contain notes with helpful tips and advice which you can bring back to your Practice.


Course Content
-  Practice Management - Outline of Role.
-  Policies and Procedures 
-  Managing Staff, GP as an Employer, Staff Reviews & Appraisals                                                                          
-  Complaints Procedure and Dealing with difficult situations.   
-  Practice Finances - Exploring different Systems
-  Managing debt - Following the Euros
-  Systems and Implementing Structure - Delegating responsibility
-  Managing your team and the value of Staff Training
-  Management, marketing and Patient Communication. 
-  Time, Self-Management & Self Care.


Who Should Attend?
This one-day course will be of particular interest to GP’s who have a more hands on approach to practice management, for current practice managers to develop and refine their skills, medical administration staff who are looking to up-skill or perhaps advance their role, or those in primary care centres. 
Certification
On completion of this one-day training course, you will receive your Best Practice Certificate of Completion as well as your CPD Certificate containing 5 Structured CPD Hours (application pending). Please note certificates are issued at the close of the training course to GP participants who complete the full five hours.
Cost
Your investment for this training workshop is excellent value at just €285 for Early Birds - bookings up to August 31st 2019. Normal ticket price is €375. 
This includes course documentation and training pack, refreshments for your break and a light Lunch of Soup, Sandwiches, Tea & Coffee. An opportunity will be given to advise of any dietary requirements on the morning of the workshop.
CPD Points Applied for