18. May 2020 - 9:00
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CMI Award in Improving Team Performance | Inverness College UHI | Monday, 18. May 2020

Booking and enrolment for CMI Award in Improving Team Performance
This qualification is for supervisors and first line managers within any industry sector and is intended for those people who need to develop and maintain the effectiveness and efficiency of the operations for which they are responsible.
 You will be responsible for:
Motivating and developing the people who work in the team or department
Developing effective communication
Developing a sense of team or corporate identity
Learning Outcomes:
Be able to identify issues which affect performance within the workplace
Know how to select and apply the best course of action to address a performance issue
Be able to take action to achieve the performance issue of an individual
How We Use Your Information
Inverness College UHI is committed to ensuring that the processing of personal data is only undertaken in the legitimate operation of the College’s business.  The College is registered with the Information Commissioner’s Office and collects/uses information (data) about its students and stores it in accordance with the EU General Data Protection Regulation and UK Data Protection Act 2018.  Further details regarding the processing of your data can be found here.
The personal data that you supply to us may be processed by Inverness College UHI, the University of the Highlands & islands or by one of the UHI academic partners.  All processing will be undertaken in accordance with current data protection legislation. The College and UHI may provide limited personal data to contracted third parties to enable provision of services for the purposes of teaching, learning, administrative support and IT provisioning.  This includes, but is not exclusive to, Microsoft for student email accounts and CollabCo for the student portal.
By providing your personal data, you are entering in to a contract with us for the purposes of administering your educational/training programme. We will only provide limited data to third parties where: we are obliged to do so by law e.g. Scottish Funding Council (SFC), statistical personal information will be shared with the SFC to allow them to allocate appropriate funding to colleges in line with Scottish Government strategies and their statutory duties. For more information on how the Scottish Funding Council use your personal data please see their FE student privacy policy on their website here.
Skills Development Scotland (SDS) which involves reporting on the destination of school leavers (aged 16-19 yrs) for research purposes. Should you leave your course prior to completion, SDS will be able to offer you careers advice and support.   We also share personal data with other bodies where we have a shared legitimate interest e.g. The Highland Council (with regard to school pupils in transition to further education); to awarding bodies/agencies for registration & certification purposes; and to employers and sponsoring bodies who pay student fees (we may share details regarding your academic progress). Your photographic image will be recorded and used for identification purposes, for attendance monitoring and for providing you with a student ID card.  Your image will be stored against your electronic student record and may also be linked to your email account and your electronic college timetable for these purposes.  Your personal image may be retained for up to 2 years after completion/withdrawal from studies. You may have the right to withdraw your consent for the processing of your personal data under certain circumstances, and if you are unhappy with the way your personal data is processed, you may contact the local Data Controller.  If you are not satisfied with our response, you may raise a complaint via the Information Commissioner’s Office (ICO) here.     You have the right to ask the college for a copy of the personal data we hold about you free of charge. To withdraw your consent to data processing or request a copy of your personal data please contact: Data Controller, Inverness College UHI, 1 Inverness Campus, Inverness IV2 5NA Tel: 01463 273000    Email: