15. January 2025 - 9:00 till 16:30
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NLP Training Course | Aspira Training Room | Wednesday, 15. January 2025

WHO SHOULD ATTEND Executive assistants who want to gain confidence in communication and persuasive language techniques

COURSE OBJECTIVESA motivational and interactive course, relevant to the administrative professional, providing experimental and practical skills that can be shared and instantly “useable.” This will involve a combination of paired and grouped exercises, demonstrations and discussions.

Introduction of Neuro Linguistic Programming as the basis for learning
Understanding of where NLP came from and what it means
Identification of the constituent building blocks of NLP 
Exploring NLP in relation to the role of the admin professional and your everyday life

COURSE MODULES:1. It’s all about Rapport

Introducing and reinforcing the key elements of rapport 
Recognising when you are in and out of rapport
Practicing techniques to create and maintain successful working relationships and communication channels with your management team
Active listening – polishing your listening skills as a vital aspect of communication 

2. Message received loud and clear

Identification of the communication model 
Understanding of how we filter messages
Understanding the barriers to successful communication and employing techniques to overcome these 
Understanding the importance of non-verbal communication

3. Mind your language

Understanding of how we make sense of our world and the preferred communication style and language of yourself and your management team
Seeing, hearing and feeling your world – how our senses determine our language and communication style
Developing flexibility in your language to ensure optimum lines of communication
If you believe you can or believe you cannot, either way you are likely to be right
Exploring beliefs you hold that can ensure or sabotage your success 
Recognising “enabling” and “limiting” beliefs that are crucial for your overall success
Developing flexibility in order to change limiting beliefs to promote assertiveness, motivation and confidence in your office environment
Discovering your fears and developing strategies to overcome them
Utilising the benefits of curiosity versus judgement

4. The person with the most flexibility has the most influence over any interaction

Recognising the need for flexibility in our thinking, behaviours and language to be an influential and valued member of our organisation
Understanding different questioning techniques
Building a portfolio of effective questions
Successfully applying outcome thinking to identify and achieve what you and others need and want to achieve