16. February 2019 - 7:30 till 16:00
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Driver CPC Delivering Outstanding Customer Service | AE Driver Training and Recruitment Ltd | Saturday, 16. February 2019

To refresh drivers on up to date information regarding customer service in a professional capacity. How to give great customer service, customers & stakeholders. How to listen effectively and read body language. Complaints and how to deal with awkward situations. The five steps of S.A.R.A.H. Feedback is a gift principal. Road rage, aggressive driving and portraying the company image as a professional driver.
This training also counts towards driver CPC hours which are only uploaded after completion of the full course. If students want to have CPC hours uploaded to count towards their 35 hours then a cash payment will need to be paid at registration. The upload fee is (£8.75 ex vat) plus £1 administration fee which includes vat and one certificate. The total cash payment for a CPC upload is £ must ensure they bring their driving licence with them to the course. If there are any issues please give Chris a call to discuss and hopefully resolve.
We are located opposite James and James just after the mini roundabout. Please park on the main road and use the button on our pedestrian gate to gain access. Once on site follow the path around the building, past reception, past the smoking area, around the corner to the metal steps located at the rear. Our office and the training room are located on the first floor.
Our terms and conditions and cancellation policy applies to all bookings. If you require a copy or for any questions please contact 08453735000 or email